Privacy Policy

Last updated: August 31, 2025

This Privacy Policy describes how Alshahed Honey ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

  • Personal Information: Name, email address, phone number, shipping address, and billing information
  • Order Information: Purchase history, order details, and payment information
  • Technical Information: IP address, browser type, device information, and cookies
  • Communication Data: Messages, inquiries, and feedback you send to us

How We Use Your Information

  • To process and fulfill your orders and deliver products to you
  • To communicate with you about your orders, inquiries, and customer support
  • To improve our website, products, and customer experience
  • To send you promotional offers and updates (with your consent)
  • To comply with legal obligations and protect our rights

How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption for all data transmission
  • Secure payment processing through trusted providers
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

Sharing Your Information

We may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Partners: Only with your explicit consent

We do not sell, trade, or rent your personal information to third parties.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us at alshahedhoney@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Sending you an email notification
  • Displaying a notice on our website

The "Last updated" date at the top of this policy indicates when it was last revised.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: alshahedhoney@gmail.com

Phone: +1 (437) 995-1819

Address: North York, Canada